Job Description:

Work with families experiencing homelessness to ensure available community resources are provided for families, with particular focus on Spanish-speaking clients.  Support families in crisis and conduct analysis of the family’s needs to coordinate activities and resources to ensure a successful transition to permanent housing.  

Roles and Responsibilities:

• Provide holistic and comprehensive case management services, in Spanish as needed, to all clients including: intake assessments, benefit assessments, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, advocacy and referrals.
• Meet with clients on a regular basis to provide case management services, and interact with clients according to a trauma-informed care framework.

• Within the agency, provide interpretation when necessary for Spanish-speaking clients
• Translate Safe Haven program materials into Spanish as needed.
• Build and maintain relationships with agencies/community partners that support Spanish-speaking and undocumented families.
• Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.
• Explore pathways to resources for families without documentation.  Support clients in their needs surrounding documentation status.
• Input accurate and complete data for all contacts with clients into agency HMIS and Salesforce database.
• Provide all required documentation in a timely manner, which may include client follow up, outcome evaluation, client contact sheets, progress notes and evaluations.
• Work independently with a strong sense of focus, task-oriented, non-judgmental personal qualities, and clear sense of boundaries.
• Maintain a strong sense of and respect for confidentiality involving both clients and fellow employees.
• Work in a variety of settings with culturally-diverse families and communicates in ways that are culturally sensitive and appropriate.
• Transport clients to and from resources and/or activities, as needed, utilizing company provided vehicle.
• Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships.
• Represent Safe Haven in local and national conferences and meetings to gather and share knowledge and best-practices around family homelessness. 
• Adhere to agency policy, procedures and the professional code of ethics.
• Other duties as assigned. 

Minimum Requirements: 

• Bachelor’s degree in Social Work or related field required, Master’s degree preferred.
• Fluency in Spanish required. 
• Knowledge of community resources and counseling/social work practices with high risk populations in crisis, including understanding of working in a Trauma Informed Care Environment.
• Excellent verbal and written communication skills with the ability to establish a positive rapport with clients.

Physical Demands:

• Work Environment:  Office setting. Must be able to sit / stand for 8 hours.
• Walking, bending, light lifting up to 25 lbs.
• Must be able to travel to community service providers, housing and property, and to families in need.
• Ability to drive agency vehicles, including 15-passenger van.

Benefits:

• 100% Employer-paid health and dental for individuals ($6,000 value for employee enrolled in individual plan)
• Additional discounted family coverage available as well (Up to $11,500 value for employee enrolled in family plan)
• 18 PTO Days plus 8 sabbatical days annually
• 16 Paid Holidays annually
• 8 Sabbatical Days annually
• Paid parental/family leave
• 401K Plan (with 5% employer match)
• Employer paid short-term and long-term disability
• Flexible Spending Account options
• Voluntary vision and life insurance
• Up to $1,500 reimbursement annually for LMSW licensure supervision, if applicable

How to Apply:

To apply, please visit https://safe-haven-family-shelter.prismhr-hire.com/,choose the position you are applying for, and click "Apply for this position."    Here you will have the opportunity to upload a resume and cover letter.  

The cover letter should speak specifically to your interest in this particular position, and discuss how you meet the position key requirements: skill in working with families in crisis, knowledge of counseling/social-work best practices, excellent documentation skills and strong team-work orientation. 

No phone calls please.

Safe Haven is an equal opportunity employer.